Cut the Cord and Go Online!
Rather than pick up the phone, you can click your mouse and get more done. TriWest’s self-service tools for providers and their office staff can make daily office work more convenient, immediate, faster and easier.
Learn how to get connected online and save time by using the secure provider website. Use the Secure Website User Guide to get started! Spending less time on the phone means more time with your patients. All you have to do is register or log in to the secure provider website today!
Online Resources for Provider
Convenient
Using the tools offered on TriWest’s secure provider website allows you to conveniently check your patients’ eligibility, submit and check status of referrals and authorizations, and submit and check status of claims, and much more!
Immediate
Did you know that the majority of referrals and authorizations properly submitted through TriWest’s secure provider website are processed automatically within minutes? Now, your patients can get the care they need faster and you can move on to the next task at hand.
Faster
No one likes to wait to get paid, and with electronic claims submissions, you won’t wait long! On average, 90% of “clean” claims submitted online are processed in less than five days—more than 10 days faster than submitting paper claims.
Easier
Stay up-to-date with TRICARE®! By registering online, you will automatically receive access to the West Region Benefit Lookup Tool—an easier way to check benefits and eligibility. Plus, you’ll receive TRICARE eNews with resources and the most current TRICARE information, including billing, benefit changes and more—all direct to your email account!
Not registered? Register today by clicking the orange “Register Now” button in the top right-hand corner. The first person to register for the secure website is automatically the administrator.
Already registered? Take advantage of the convenient online tools available at TriWest.com/Provider.
Need help registering? If you don’t have the information needed to register for the secure website, you can call WPS EDI at (800) 782-2680 for assistance or Contact Us.
Hear What Provider Office Staff Are Saying About Using Online Tools ...
Kristen C., California: “Using the online referral/auth tool makes life much easier.”
Stephanie K., Colorado:"Overall, I love the online system, it's easier and user friendly."
Brandy J., Nevada: "I love using it! [The secure provider website] is fast and easy to use, and I've had no problems."
Lorna H., Missouri: "We love it. When I call other offices to make referrals, I always ask them if they use the website, and if not, I urge them to do so. I can't remember the last time I used the paper/fax option."
Marilyn F., Oregon: "We all appreciate the opportunity to have this tool available. It really speeds up the authorization process, versus faxing in the request and waiting 48 hours for the approval notification to come back."
Rhonda M., Colorado: "TriWest's online system is user-friendly and easy to navigate through."
"TRICARE" is a registered trademark of the TRICARE Management Activity. All rights reserved.
